Effective Date: April 29, 2024
Last Updated: June 23, 2026
This Cancellation Policy governs cancellation procedures for membership programs offered by Super Save, Inc., including recurring memberships and applicable prepaid memberships.
This Cancellation Policy is incorporated into and made part of the:
By enrolling in a membership program, you agree to this Cancellation Policy.
This Cancellation Policy applies to:
Super Save, Inc.
d/b/a:
Corporate Office:
9501 W. 144th Place, Suite 201
Orland Park, Illinois 60462
Phone: 708-966-2347
Email: support@supersavefuel.com
Website: www.supersavefuel.com
This Cancellation Policy applies to memberships purchased through:
Membership offerings may vary by location.
Customers may cancel eligible memberships at any time using one of the authorized cancellation methods described below.
Cancellation requests are generally effective before the next renewal billing cycle if submitted and processed before the next scheduled charge.
Where available, customers may cancel through:
Customers should follow the instructions available within the applicable application.
Customers may cancel by contacting:
Super Save Customer Service
Phone: 708-966-2347
Business hours may vary.
Customers may be asked to verify:
before cancellation is processed.
Customers may request cancellation in person at participating locations.
Customers may be required to provide identifying information sufficient to verify account ownership.
Super Save may offer additional cancellation methods from time to time.
Such methods may include:
where made available by Super Save.
Prepaid memberships generally:
Unless separately enrolled in a recurring membership program, prepaid memberships do not automatically renew.
Expiration of a prepaid membership does not constitute enrollment in a recurring membership.
Recurring memberships continue until cancelled.
Customers remain responsible for recurring charges until a valid cancellation request is received and processed.
Failure to use membership benefits does not constitute cancellation.
Failure to visit a location does not constitute cancellation.
Failure to update vehicle information does not constitute cancellation.
Customers must affirmatively request cancellation.
Upon receipt of a valid cancellation request, Super Save or its service provider will make reasonable efforts to process the cancellation promptly.
Processing times may vary depending upon:
Customers should retain any cancellation confirmation provided.
Where available, cancellation confirmations may be provided through:
Customers are encouraged to retain cancellation records for their files.
Provided a cancellation request is received and processed before the next scheduled billing date:
If a cancellation request is submitted after a billing cycle has already been processed, membership benefits may continue through the end of the paid period.
Except where required by law:
Refund determinations remain within the discretion of Super Save unless otherwise required by law.
For security purposes, Super Save may require reasonable verification before processing cancellation requests.
Verification may include:
Failure to provide sufficient verification may delay processing.
Membership administration may be performed through:
Cancellation processing may therefore depend in part upon the functionality and availability of such systems.
Super Save reserves the right to suspend or terminate memberships for:
Termination by Super Save does not necessarily entitle a customer to a refund.
Failure by Super Save to enforce any provision of this Cancellation Policy shall not constitute a waiver of future enforcement rights.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPER SAVE SHALL NOT BE LIABLE FOR:
TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE APPLICABLE MEMBERSHIP DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
All disputes relating to cancellation, membership status, billing, renewal, refunds, or membership administration shall be governed by the arbitration and class action waiver provisions contained in the Super Save Terms & Conditions.
This Cancellation Policy shall be governed by the laws of the State of Illinois.
Super Save reserves the right to modify this Cancellation Policy at any time.
Updated versions become effective upon posting unless otherwise stated.
Continued participation in membership programs constitutes acceptance of revised terms.
Questions regarding cancellations may be directed to:
Super Save, Inc. d/b/a Super Save Fuel d/b/a Super Save Car Wash d/b/a Super Save Mart
9501 W. 144th Place, Suite 201 Orland Park, Illinois 60462
Phone: 708-966-2347
Email: support@supersavefuel.com
Website: www.supersavefuel.com
END OF CANCELLATION POLICY
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